"Create Service Failed"

[ABY]

Hello

i am trying to test the actual trial version 9.35 of nrcommlib.
Running the LptDemo -> acivate -> i receive the message "create Service failed".
nrcommlib was installed on a new machine (W7U-64bit) in a domain with the domainadmin. User ist domainadmin!
i wrote that in earlier versions this problem was caused of a wrong certificate.
Is this the same problem?
For further assistance i would be very thankful

regards

Axel

[Roman Novgorodov]

Hello

Can you show me certificate info about your version of nrio.sys?
Also possible some additional error info is available in System Events. Please show me too.

Roman Novgorodov
DeepSoftware llc

[ABY]

Hello roman

thanks for the fast help !

i didn´t found a file named nrio.sys - wether in "nrcomm Lib" nor in the system32 nor in the syswow64. Could you please tell me in wich directory nrio.sys should be.
In eystem events there are no errors. See also attached file

regards

Axel 

[Roman Novgorodov]

Hello

Thank you for information.

We have updated certificates for kernel mode binaries.
Please download new versions of nrComm Lib setup.
And try again.

Roman Novgorodov
DeepSoftware llc

[ABY]

Hello Roman

the Update works well ! Thanks for the help - will order a license now  :)

regards,

Axel

[ABY]

Hello Roman

a few minutes ago i bought the license-version. The included download has the same Problem as described before. What do i have to do ?

regards

Axel