Is support still alive ?

[peer]

I don't know what level of support normal is but there are a lot of unanswered questions and/or remarks on the different forums. I was wondering if support at Deep Software is still alive ??

[Roman Novgorodov]

Hello

Yes of course, we provide the tech support over email and forum.

Please note that there are possible problems with EMAIL notifications about new posts. Sometimes our SMTP server gets into BLACK list of spam filters.
Please give me link to your unanswered post and I will check.

Roman Novgorodov
DeepSoftware llc

[peer]

Just look at your forums where there are zero replies... some date back to 2013..2011. That's why I wondered if support is alive.

[peer]

 >:( >:( >:( >:( >:(

[Roman Novgorodov]

Hello

Please do not worry, we are still alive :-)
The new version is released today.
I have replied on your topics about Modbus issues.

Roman Novgorodov
DeepSoftware llc